IRS Notice Help
Received a letter or notice from the IRS? Get help understanding what it says, what information may be needed and what steps to take next.
Online help with tax problems
Tax Problems? Get Clear Help With Your Next Step
An IRS letter, an unfiled return or a mistake on a previous tax return can be stressful. You do not have to sort through the situation alone. My Online Tax Pro can review what is happening, explain the next steps and help determine what services may be appropriate.
Services
IRS notice help and support for difficult tax situations
Back tax help
Review outstanding tax balances and organize the facts before deciding on an appropriate response.
Unfiled & Back Tax Returns
If you have prior-year returns that still need to be filed, we can help you organize the information and work through the filing process.
Amended Tax Returns
If a previously filed return needs to be corrected, we can review the situation and help prepare an amended return when appropriate.
Audit & Tax Issue Support
Get professional guidance when a tax issue requires additional documentation, follow-up or a response.
Payment concerns
Review the situation and discuss practical next steps for addressing a tax balance.
Tax problem help starts with understanding the facts. Craig Collins or an associate will review the notices, missing returns, deadlines, and records involved, then explain which services may be appropriate and what comes next.
Frequently asked questions
Questions about Tax problem help
What types of tax problems can I discuss with you?
You can ask about IRS or state notices, outstanding balances, unfiled returns, amended returns, and requests for additional information. The available assistance depends on your records and circumstances.
What should I mention when I first contact you?
Share the general concern, tax years involved, and any response deadline. Do not include Social Security numbers, banking details, or tax documents in the public form.
Is tax preparation the same as IRS representation?
No. Preparing a return and representing someone before the IRS are different services. Representation rights depend on the professional's credentials and circumstances. Confirm who will handle the work and the scope of any representation before proceeding.
Can you guarantee a particular result?
No. A refund, penalty reduction, payment arrangement, or other result cannot be promised. The next steps depend on the facts, records, applicable rules, and decisions of the tax agency.
Can tax problem assistance be handled remotely?
Many document-review and preparation tasks can be handled remotely. Explain the issue and deadline first so we can confirm suitable services and provide secure submission instructions.
Related services
Find the help that fits your situation.
Helpful resources
Prepare for your next tax conversation
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Read the article →Get started safely
Share the situation—not sensitive numbers.
Call Craig Collins or an associate to talk through your tax situation. If calling is not convenient, use the form for basic contact details and a general description only. We will explain the next step and confirm services before requesting documents through Mango.
Identify the issue
Briefly describe the notice, back taxes, unfiled returns, or other filing concern and the tax years involved.
Confirm the deadline
Let Craig or an associate know if the notice lists a response date.
Move to secure upload
Requested documents go through Mango after services are confirmed.
Send a short message
Share only basic contact information and a general description. We’ll follow up about the secure next step.
Protect your information: Do not include Social Security numbers, tax IDs, banking details, or tax documents here.